Delivery & Returns

First Class Delivery (1-2 working days)
Second Class Delivery (3-5 working days) 
 
If the item is personalised it will take between 7-14 working days to be dispatched.  

If you need your item quicker please send us an email with your order number. 

RETURNS

If you would like to return an item please email lollys-embroidery@outlook.com

When returning your item please send recorded delivery as it is your responsibility until it reaches us.

** Customised and personalised items are non refundable **